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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Thanks
Please note only three knobs fitted out of six sent
Any help ...
...George Egesi
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Excellent and helpful service. ...
...Christopher Chorley
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence....
...R.A.Yates
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help....
...ian mcalpine
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very good service - parcel arrived when promised and it was packaged very well. thanks...
...John Rhodes
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful....
...WENSLEY CONTRACTS LTD
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !!...
...ian parramore
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Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks....
...Noel Kelly
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very quick service will use this company again and recomend to my friends thankyou ...
...mrs m henzell
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