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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub... ...Peter Jones
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer.... ...Stuart Pryde
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.... ...Peter Mounty
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received with thanks... ...steve lindley
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare... ...Mr J Hoare
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NIce fast turnaround and quick delivery... ...Lee Batehup
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Excellent customer service all round and prompt delivery!... ...A Gill
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ... ...Jay Jeffery
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks.... ...Kevin Firman - Consortium MultiAcademy Trust
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more reviews... |
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