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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete... ...Peter Clark
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.... ...John Muskett
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare... ...Mr J Hoare
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H... ...John H
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cant fault your service... ...andy ablett service
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Delivery date well communicated and delivered as promised. Excellent service.... ...Kieren Tucker
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You have cancelled my order without explaining why... ...Colin Harrison
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delivery made as requested and on time.... ...Pauline Robinson
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Many thanks, smooth transaction from start to finish.... ...Ty Cato
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey... ...John Hey
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