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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know....
...Miss Danielle A Johnson
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company *****...
...adam foley
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you...
...Mark Topliff
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...
...Stephen Gomersall
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item...
...Martin Eagle
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First class service and price.Would order again....
...ALAN A V PAGE
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V pleased with service received. Will use again....
...Thomas Plastering and General Builders
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks....
...Wendy Fagan
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