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Fast service got what I needed.... ...Dharmesh Kesur - Heart of Kent Hospice
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient... ...Sylvia Lanchester
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ... ...Mike Edwards
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ... ...Michael Hargraves
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Thank you.
The shower tray you sold us is a great match and looks great.
... ...Malcolm.
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
... ...Robert M Mizon
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Prompt service & delivery, very pleased with product good value/well made.... ...Jacqueline Douglas
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.... ...Kenneth Appleby
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