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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ...
...alistair wilson
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others....
...Karen Millson
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all....
...GORDONS ELECTRICAL SUPPLIES
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small problem over the product description but was sorted out quickly
good service ...
...mark whittam - climate control support limited
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Super company to deal with...
...ASQUITH BUTLER LTD
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prompt service, kept informed every step of the way...
...Mrs J Brian
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all....
...Graham Penny
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers...
...Holly
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others....
...Susannah Parry
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