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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers...
...Holly
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!...
...Daniel Hoyle
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010....
...Andrew Williams
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All went smoothly.
Especially with a telephone call.
Thanks ...
...John Menday
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Very efficient service with prompt delivery....
...R Bramley
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery....
...Carolyn Baribeault
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Quality courteous service and efficient delivery....
...Clifford Slocombe
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Excellent service and price we will defiantly be using you again ...
...TAP Mechanical LTD
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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