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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it....
...Bryan hodgson
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Fast delivery and item exactly as described - excellent service!...
...russdell thoms
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Super quick delivery,excellent service. Would definately recommend using this company....
...michael stubbs
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Very happy with the service
Goods arrived as promised ...
...Anthony Roberts - MINACK MECH MAINT
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again....
...Stephen Hanmer
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Thank you.
the service recieved was excellent, even more so considering the local delivery company
actually broke the first delivery.They
contacted you & i recieved the replacement
parts in less than 24hrs. R S Bowden....
...Ronald Samuel Bowden
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