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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks....
...GaryJones
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...
...Iain ONeill
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Tanks for your help. I have been trying to track down the correct part for some time....
...Ian Clark
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very Pleased with product and service, and very good communication.
Thank you...
...Mr T Stubbings
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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Delivery date well communicated and delivered as promised. Excellent service....
...Kieren Tucker
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
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...Richard
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
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...AD Russell
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