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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
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...matthew larsen
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I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well. ...
...jane wilkinson
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed....
...David Beck
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My order was dealt with efficienty and I was kept in touch at all times as to the delivery date and staus of the order.
I would recommend your service to my friends.
Thank you...
...MR T R Price
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satisfactory service...
...Rha
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend. ...
...Wendy Brown - Mrs
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!...
...Andy Blachford
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you....
...A C Shortland Webb
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Part was in stock easy to purchase online and arrived very quickly, excellent service....
...Russell Kenneth long - Gasplumb Ltd
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