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The service and communication was absolutely top notch. Very helpful staff and would definately use again....
...M A Khan
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ...
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
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...Steve Guy
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience....
...Adrian Cruceru
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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
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...Keith Brawn
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service....
...Keith Mullen
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team...
...Jayesh Mistry
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service....
...Beverly Horn
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very good service. very expensive delivery....
...Stuart morton
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