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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.... ...Frederik sJacob
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Good, quick and efficient service... ...Paul Lerigo
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Fantastic service , on time as committed.
... ...FAIZAL T. UPPALATH
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good service, would use again ... ...SHEFFIELD PARK ACADEMY
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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Hello,
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
... ...Paul Philippe NUTTIN
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Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-
Stu James... ...Stuart James
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Good reliable service and products would recommend.... ...lesley
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.... ...Elaine Robinson
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