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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again....
...NeilJobes
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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Excellent service - very quick delivery, & parts just right. Thanks very much!...
...Simon Whiting
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Excellent service. I have saved to "my favorites" to use again. Many thanks....
...KEN ROBINSON
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Excellent Service
Steve was very helpful in assisting me source the correct part.
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...Joe Gibbs - Catering Equipment & Refrigeration Servi
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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Could not fault excellrnt service...
...robert harper
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Many thanks for efficient service...
...Mrs P Stewart
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more reviews... |
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