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Hi, Many thanks,, excellent service.
L payne...
...Payne and Watkins Ltd
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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1st class service thanks...
...chris martin
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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very helpful quick service, thank you...
...Linda Hadden
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!...
...Power Plant
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Order received thankyou....
...Simon Hartshorne
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many thanks, good price for part, good delivery, good communication, would buy from you again
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...paul rushton
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you....
...Nicholas Hughes
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