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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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The tap arrived as you promised. My only comment your service is the lack of it at weekends!...
...John Dunsbee
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Good price, efficient communications and quick delivery. Thanks!...
...Russ Pickard
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easy to order,and arrived on time ,no problems!...
...david hopkinson
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Good communications and excellent service again....
...Caroline Steel
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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had to wait a while for my order ...
...mrs
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Mytub were very helpful and service was excellent....
...Helen
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again...
...terry fox
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Yes, Order received intact, very speedy delivery thank you...
...Southcoast Plumbing Supplies Ltd
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