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excellent service!! like the way you kept me continuously informed all the way ...
...ANDREW JONES
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,...
...Stuart Whitfield
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1st class service thanks...
...chris martin
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Good delivery, prompt efficient service...
...Aquasolve
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition....
...Ian Parkinson
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it...
...John kingston - J Kingston electrical engineers
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks...
...David West - Elco Building Services
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...
...Michael Illstone
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All good - no problems. Correct part, good price and delivery, whats not to like...
...Arthur Dalton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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