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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal....
...John Wakefield
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Nice friendly service, with regular updates.
Regards,
Mark ...
...MARKABRAHAM
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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Thank you for the exceptional service and prompt delivery on the day requested....
...Suzanne Mills
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric...
...e.r.ringwood
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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Got the part ok. Staff were helpful.
Time you ditch TNT....
...Geoffrey Forrester
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price...
...Josephine Phillips
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more reviews... |
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