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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Prompt reply to enquiry and prompt delivery of goods...
...Carl Toon
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Superb service. Everything exactly as quoted...
...Peter Rooney
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would....
...Les Atkins
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated....
...MR MIKE BUTLER
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Fast,efficient service. Many thanks....
...Steve Driscoll
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Service was excellent, thank you....
...david stock
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Fast, efficient service, and good communication. Communication is important. Thank you....
...M Lalbeharry
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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