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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...
...Martin Tlaskal
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Good website. Good prices. Excellent service. Thank you....
...John Lawton
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again....
...J W Ramsbottom Contractors LTD
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much....
...Mrs. S. W. Hewitt
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Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage....
...Douglas Martin
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams...
...Ross Williams
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones....
...David McCombe - Mr
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