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Very helpful and kept me informed of when delivery would take place.... ...Virginia mansouri
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Very happy with the whole process. Many thanks.... ...Paul Hillman
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Many thanks, smooth transaction from start to finish.... ...Ty Cato
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!... ...Tim Colman
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete... ...Peter Clark
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay... ...Harsha Jayamanne
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.... ...Fred
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :... ...Milan Vadera
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.... ...ISTL Engineering Limited
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.... ...Bob James
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