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The tap cartridge was exactly what I wanted and cured the leak.... ...Christopher John Cole
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.... ...michael shearing
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ... ...John Hinks
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Good service thanks - kept me advised well on status of order. Goods packaged well.... ...P H Lisle
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction... ...Norma Manning
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I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE... ...phil northeast
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Excellent service , very competitive prices , prompt & kept me informed of the progress of my order .... ...1st Choice Property Maintenance
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my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!... ...Ibis Shepherds Bush
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Brilliant service helpful staff and a fast delivery.... ...Mrs IA BRUNSKILL
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