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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.... ...Mrs S.W.Allan
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Excellent and fast service as always. Thanks.... ...GaryJones
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob... ...Robert Davis
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.... ...James Orrey
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ... ...Helen Kennedy
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.... ...Peter Hughes
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.... ...Paul McSparron
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet... ...Mark Owen
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ... ...ian mcalpine
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more reviews... |
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