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Excellent price - prompt delivery - you siad what you would do and did it. Well done!...
...Eric Pavyer
welwyn.org.uk
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The products I needed were very competitively priced and I was happy with the service throughout....
...David Barnes
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post...
...Mike Sewell
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Products were received quickly and I was informed of the order status every step of the way...
...Despina Fletcher - Vale of Aylesbury Housing Trust
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you....
...jayne baccoli
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much...
...David Webb
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