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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Very pleased with the price. It was delivered on time.... ...John Harris
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd... ...Brompton Plumbing
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though... ...MARTIN SEYMOUR
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got the parts picked up thanks for your prompt service... ...graham warcup
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.... ...Andrew Clack
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Ordered on 3rd February but not delivered until 17th - 14 days later.... ...John KentonPage
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful.... ...Simon Marriott
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you... ...wayne botley
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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.... ...W J Griffiths
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