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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Prompt service, securely packaged, would recommend and use again. ...
...Steve Cotton
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Hello Jeanette Deborah and Christine delivery took place this morning everything works comfort is resumed! It has been a pleasure doing business with you and I will recommend your company to all tell the boss the pay rise is overdue! have a great Christmas and Best Wishes for the New Year.
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...Tony
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good...
...David Lindesay
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...
...John Cheetham
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction....
...Mr C Robinson
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Excellent service. Toilet was delivered next day, installed in under an hour....
...Duncan Luce
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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Excellent service at a good price very happy....
...Paul Fox
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