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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...
...Paul Webster - Dr Tap Plumbing
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Fantastic customer service, highly recommended...
...Tim Loud
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Prompt service, securely packaged, would recommend and use again. ...
...Steve Cotton
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!! ...
...Wave crest
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So far excellent - going to collect coals from Plumbs just hoping can find the place!...
...Mrs A Cam
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered....
...Stuart Page
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Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased...
...Roy Beeley
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Arrived as described.
Would use again and recommend to others.
Many Thanks...
...Angus Woolley
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Very pleased with overall service. Good practical web site.Helpful with delivery window....
...Peter Grainger
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