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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss....
...chris meadows
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...
...a f plumbing and heating
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Quich, efficient and good value. Thanks. ...
...Mitchell Humphreys
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used....
...Andrew Melton
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Great price and delivered when promised
Can’t be better than that ...
...Bob
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Excellent service, good prices, fast delivery....
...Fred Gray
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prompt delivery and a competitive price.would recommend to others...
...geoff vaughan
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Many thanks for your prompt and efficient service.
John.
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...JOHN BRAITHWAITE
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Excellent service will recomend thanks ...
...Joao Lopes
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more reviews... |
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