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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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Excellent service and communications...
...John Paterson
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excellent service!! like the way you kept me continuously informed all the way ...
...ANDREW JONES
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Excellent prompt service...
...Ian Main
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve...
...Brian Wilkinson
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...
...Harrogate Glass Company
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you...
...Bryan w Bentley
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards....
...Don Edwards
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer...
...Steven Pritchard
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