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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub... ...David Galbraith
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.... ...ian mcalpine
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excellent service,with very quick delivery.highly recommend... ...amy keenan
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.... ...Don Edwards
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.... ...Judith Whitham
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.... ...Ian Tate
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Best prices and superquick delivery with regular e-mail status updates. ... ...Sandra Wiseman
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied.... ...Reginald Harlow
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.... ...Ian Rae
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ... ...Dennis Underwood
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more reviews... |
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