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Excellent Service and Delivery.
Thanks
Peter Jowett... ...ASQUITH BUTLER LTD
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Item received with thanks.
A very prompt service, many thanks.... ...A D Weatherley
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay.... ...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Thank you - a very efficient service and excellent telephone support staff. ... ...Margaret Miller
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!... ...BDP
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
... ...Kenneth Gilluley
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First class professional service with regular updates and prompt delivery. Well done to My Tub.... ...Leonard Boesinger
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DELIVERY PROMPT AS EXPECTED BUT I AM WONDERING WHETHER DRIVER KNOCKED ON MY DOOR, I HEARD THE VAN DRIVE OFF BUT DIDNT KNOW IT WAS THE VAN FOR ME, NEIGHBOUR BROUGHT PARCEL ROUND IN EVENING; I DID SAY IT WAS ULIKELY I WOULD BE IN AND IF NO REPLY TO LEAVE WITH A NEIGHBOUR WHICH HE DID SO THERE WAS NO PROBLEM, BUT SINCE YOU ASKED................... ...JAMES FLATT
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