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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks...
...Pike Martin
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This Company run a brilliant service and offer goods at a very competitive price. They keep you updated at all times with regards to your delivery which comes on time as promised.
Cannot fault them and will continue to use their services in the future.
Andy Yates...
...Andy Yates Fitting Services
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug....
...Doug Weddell
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Delighted with the service. Thank you ...
...Shirley Kirk
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Excellent service, part received within just a few days. Would definitely use again....
...Caroline Rose Northamptonshire Police
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...
...Gavin Bhandari
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend...
...The Old Bungalow Guest house
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary....
...Roger Mills
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Very efficient service. Thank you....
...Sandra Glenton
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