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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend...
...Mrs Cheryl Smith
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you...
...J Ryan
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation....
...Iain Richardson
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
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...Kenneth Gilluley
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Expensive delivery for speed
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...Mark Taylor
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers....
...Mitchell Jones
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Good speedy service. A*...
...plumbtech supplies
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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more reviews... |
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