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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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excellent service agents also very helpful thanks....
...MR LAMI EL-NAKIB
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
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...Jonathan Atkins
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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Great service - my order was received on the next day after ordering!...
...Malcolm Pitts
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Great communication throughout the transaction. Will use again...
...keith russell
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Very pleased...
...Mark Young
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
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...Steve Guy
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more reviews... |
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