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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ... ...Jennifer Chan
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm.... ...Farah Khan
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you... ...Vivienne Forsyth
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon.... ...Simon Hook
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thank you for your service the items came on time thank you... ...alex whitaker
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No problems, which is as it should be.... ...Steve Cox
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Order was delivered very quickly and efficiently.... ...Gillian Dunnet
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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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Order arrived promptly. Thanks.... ...Alex Anderson
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more reviews... |
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