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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Hi. I have recd my order. Thankyou...
...mike sewell
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you...
...19 the dale aberford
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Great service-prompt delivery. Thank you...
...mr r lawrence
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Received our order promptly and as described. Delivery was made on the date promised....
...Brian Hoar
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...
...Peter Button
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks...
...Sue Rushton
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Great service and pricing. NO.1 supplier for me....
...Martin Paul Augood
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow...
...George Hunter
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