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I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale.... ...Vic Cocker
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012.... ...Pamela Cunningham
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Excellent service all round, very helpful on the phone in sorting out the order.... ...EDWARD
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Thankyou for the very fast and efficient service and delivery.... ...Mr.Bargery
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.... ...Louise McCalla
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Received delivery today. Thanks.... ...Douglas Briggs
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ... ...RAE HALDENBY
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ... ...ANTHONY NASH
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you.... ...William Lamberton
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