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Wrong item delivered. My Tub were on the case straight away and now have the correct item.... ...George Cowie
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :... ...jacqueline hutchison
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Excellent customer service would definetely use again... ...craig fairhurst - williams car and commercials
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ... ...Mr Brian Green
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ... ...Stephen Gomersall
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products.... ...Morgan Barker Plumbing
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ... ...Michael Illstone
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.... ...John Carnall
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.... ...Graham Morris
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