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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!...
...Agricel Lda.
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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub...
...Parker Properties
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Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone...
...Kate badger
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices....
...FPM Services
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again...
...Michael Leonard
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product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen...
...STEPHEN BROWN
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very efficient service...
...gb maintenance
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary...
...sea designgroup
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Thanks for the quick delivery. The Driver was a very friendly chap!
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...Martin Miles
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