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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...
...Paul Wheeler
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well....
...Bob Cowell
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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Fast, efficient service, and good communication. Communication is important. Thank you....
...M Lalbeharry
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!...
...nicholas burns
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Ordered on 3rd February but not delivered until 17th - 14 days later....
...John KentonPage
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend....
...Mike Walton
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