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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Needed two deliveries to complete the order, but other than that this was a good service. ...
...Martin Smith
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
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...Ken McGregor
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub....
...Paul Harrop
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem....
...Michael John Lomas
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
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...Marianne Tissandier
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Regular updates on the progress of my order, arrived when planned, great service!...
...Nick Hemmings
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone...
...Peter Vanstone
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...
...Barry Robins
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