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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them.... ...Christopher Sarjant
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation.... ...Ian Lewis
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much ... ...mrs c a barnard
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ... ...Mark Robinson
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Item delivered quickly. Good service, but delivery expensive to NIreland.... ...James Morrison
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Very helpful service with useful updates. Able to source difficult to find products.... ...Carbennan Cars
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.... ...Anthony Lowton
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Very fast delivery and genuine products.... ...c waterman
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
... ...Shirley Keen
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we... ...Mr. Anthony Hopkins
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