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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks....
...Angela Robertson
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt....
...Monty vitow
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Great service, great price. Would definitely recommend....
...Andrew Ogilvie
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The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
Ray Solley
Tenterden Kent....
...Raymond Solley
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran...
...Mrs Brenda Hurran
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again....
...RobertsonFM
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thank you for a speedy delivery.we will continue to use yourselves....
...claire knight
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside....
...Jim Stonehouse
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Just what I wanted. Good product. Good price. Thanks...
...Michael Everard
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