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Good service. Received items on day promised. Thank you.... ...Bharat Shah
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Brilliant service, thank you. Robin... ...Robin Bass
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.... ...Lee Headington
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.... ...Charlie Morriss
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you.... ...LYNDA SQUIRES
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay.... ...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ... ...Michael F Jones
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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard... ...Arden Gas Services
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required.... ...Kevin Culling
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more reviews... |
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