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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns....
...Christopher Collins
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Very happy with the prompt service....
...JEREMY TONKIN - RWC
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Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Regards
Colin...
...Colin Spoor
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service....
...Peter Young
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Very pleased with the service.
The item was delivered on the date advised....
...Mr R J Vine
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy....
...Peter
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Excellent service - very quick delivery, & parts just right. Thanks very much!...
...Simon Whiting
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All delivered as promised. thank you...
...DAVID TARBARD
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again....
...Mark Day
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