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A Fast Delivery ...
...Reece Bevan - Plumb Factory
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you....
...Total Hygiene Ltd
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The anti-vibration mounting mat for my pump works really well the pump operates quietly....
...Dr Ian Garth Higginbotham
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Good service and part delivered on time...
...Malcolm Hieron
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !...
...Len Burton
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Product delivered in a few days at a reduced cost from list. Good service....
...David Knight
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brilliant service, would use again and reccommend to my friends....
...jennie williams
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful....
...Harry Bichard
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