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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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Excellent service! Thanks parts arrived and were collected OK... ...Robert
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Very helpful staff, order arrived on the confirmation date... ...Gardner BTC LTD
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Order arrived on time as promised. Thanks, good service.... ...Neil Westwell
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.... ...Robin Cooper - Morgan Cooper Limited
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ... ...Clive Prew
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Excellent customer care and service. Great pricing and fast delivery.... ...Elizabeth Truszkowski
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Efficient & excellent service, very impressive. Keep up the good work.
... ...Martin Stanmore
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks.... ...Dave H
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The item arrived next day - great service... ...Trevor Owen
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