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excellent service... ...KMS Facilities Group Ltd
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Service, product , delivery etc all very satisfactory thank you.... ...Robin Kooistra
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Would not use again although delivery was free waited far to long 2 weeks... ...Peddarsway bed and breakfast
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ... ...Richard William Holborow
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Delivered as promised - goods exactly as advertised - unbeatable price... ...Mr R Nisbet
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ... ...Mike Willcocks
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post... ...Mike Sewell
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no problems at all, excellent communication will gladly use your company again.... ...bas services
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub.... ...Karen Jacks
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