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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team... ...Steven Morrison
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used.... ...Andrew Melton
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I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!... ...Dipankar Ghosh
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more... ...Peter Carter
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good service kept well informed thanks will use again... ...Mark Gough
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Order came on time, just what I wanted, and got me out of a mess. So thanks.... ...Philip Dady
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Pump easy to find with very prompt delivery. Good service... ...Phil Daniels
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks.... ...Dave H
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
... ...pete heppleston - pete heppleston
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