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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Very pleased with the service, price and quick delivery....
...Jessica Cobban
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very good company to deal with, swiftly delivered and the unit was as requested...
...Scott Matthew
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Great service, thank you...
...j m budny
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
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...Clive Orchard
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Excellent service, part received within just a few days. Would definitely use again....
...Caroline Rose Northamptonshire Police
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service....
...Perrys
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arrived in two days no complaints...
...Northern Mechanical
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub....
...Ian Bennett
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround....
...Jenna Jones - Photonic Measurements
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