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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you....
...Alison Head
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Good service and products...
...Joan Vickers
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for....
...Charles Young
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Very happy with the service
Goods arrived as promised ...
...Anthony Roberts - MINACK MECH MAINT
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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excellent service, excellent price.
delivery date as stated
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...M OBRIEN
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Pump easy to find with very prompt delivery. Good service...
...Phil Daniels
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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more reviews... |
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